Frequently Askes Questions
Some generally asked questions by our customers.
What medications do you offer?
We offer a wide range of medications across various therapeutic categories including cardiovascular, respiratory, neurological, and more. Visit our products page for a complete list.
How can I place an order?
You can enquire about our products via call/email. For prescription medications, please share your prescription.
Do you require a prescription to purchase medications?
Yes, we require a valid prescription from a licensed healthcare provider for prescription medications. This helps ensure the safety and appropriateness of the medication for you.
Where do you ship your medications?
We ship our medications nationwide. Shipping options and delivery times may vary depending on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and debit cards. We also offer secure payment options through UPI.
Medicine that you need
The perfectly handcrafted medicine that can boost your immunity 99.99% .
Medicine that cares for you
The products we offer here is not only for your body care it is also for your care.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
What is your return policy?
Due to the nature of medications, we cannot accept returns. However, if there is an issue with your order, please contact our customer service team for assistance.
Are your medications safe and genuine?
Yes, we source our medications from reputable manufacturers and adhere to strict quality control standards. All medications are genuine and approved by regulatory authorities.
Do you offer discounts for bulk orders?
Yes, we offer discounts on bulk orders. Please contact our sales team at sales@naav.com for more information and pricing.
How do I contact customer support?
You can reach our customer support team via email at support@naav.com or by phone at +91-xxxxxxxxxx. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).